Invoices are provided upon request.
We use Post Haste Couriers. We charge a flat rate of $10 for all purchases up to $90 (rural addresses incur a further $6 fee). Any purchases over $90 are shipped free of charge (again, rural addresses still incur a $6 surcharge). These charges are applicable to New Zealand with the exception of Waiheke Island, Great Barrier Island and the Chatham Islands. We use NZ Post for shipping to these places due to high surcharges on the courier service. If you have any questions or queries on shipping please feel free to contact us. Our aim is to dispatch goods within the next working day after payment is received.
Refunds and returns:
We try to get the best colour match possible in our fabric photos. If you have any concerns please contact us and we will put it right.
Your details will not be passed onto any third parties under any circumstances and no Credit Card details are kept on file.